5 Killer Mistakes – Part 1

Business Growth Specialist & Marketing Strategist - Profit Improvers

There are 5 big mistakes you can do that will kill a deal. They are: Not meeting the client’s expectations Mishandling a client crisis Taking on more than you can…

Keep Up the Momentum

Business Growth Specialist & Marketing Strategist - Profit Improvers

In the last article, we talked about negotiating with your big fish and how to nurture and build on the relationships you are creating. Now we’ll talk about the power…

Bring Them Flowers

Business Growth Specialist & Marketing Strategist - Profit Improvers

There are a few things you need to do and consider to prepare for your first face to face meeting: Make a list of what you want to accomplish during…

Are You In The 1%

Business Growth Specialist & Marketing Strategist - Profit Improvers

The Rule of 1% is simply defined as adding to your customer service one percent at a time. Before you can do this you must have your consistency perfected or…

Deliver + 1

Business Growth Specialist & Marketing Strategist - Profit Improvers

OK. So you’ve figured out what your customers want out of a positive shopping experience, what now? Move on to the concept of Deliver +1 and how this concept can…