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Design events and experiences that keep your customers coming back

Organiser: Work My Own Way
23 November 2021, Tuesday
6:00 pm - 7:00 pm


Gippsland entrepreneurs – this is your chance to learn how the “Experience Design” method can transform your business!

Join Andrew O’Laughlin as he offers proven and practical steps to create experiences that will have an impact on your business.

This workshop is focused on designing (or redesigning) customer, fan or audience experiences that will have the desired influence on your customers and communities, whilst being valuable and manageable for your business.

Having harnessed the power of experiences to positively influence audiences and to achieve positive outcomes for his clients, Andrew is now sharing his learning’s from across 25 years in the industry, utilising his ‘Experience Design Playbook’ to help businesses create more successful events, campaigns or customer experiences.


About Andrew O’Loughlin:

Andrew is a Melbourne based Advisor & Facilitator, using ‘Experience Design’ methods that you can apply to your work.

He has worked with leading global brands such as Nike, ESPN and Red Bull, on major international events, from World Cups to World Championships, right through to local community sport and regional events.

Andrew is the author of ‘Creating Influential Events – The Experience Design Playbook’, he hosts ‘The Event Show’ podcast, Experience Design Masterclasses, and is a Founding member of the World Experience Organisation (WXO).

For more information on Andrew and his current work please visit andrewoloughlin.com


Work My Own Way
03 5644 3321