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Understanding Your Customer – Webinar

Organiser: Work My Own Way
26 September 2020, Saturday
4:00 pm - 6:00 pm


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Customers are the lifeblood of any business! Understanding who your customer is is key to success, so let us help you uncover how to do just that!

At the end of this webinar lead by Steph Thoo, our very own Entrepreneur Facilitator you will be able to:

  • Understand customer segmentation and how you can find your most valuable customers
  • Gain clarity and knowledge about your customers, beyond demographics
  • Focus your business’ value proposition, specific to your most valued customers
  • Learn research techniques to gain insights from your customers

Stephanie has Masters in Business Administration from the University of Melbourne, innovation consulting experience, and time leading RMIT’s pre-accelerator programs, Steph has personally coached over 60 ventures and 120 individuals of all ages, backgrounds, and experience. She is passionate about bringing best-practice startup support to her local region, and helping Gippsland entrepreneurs to dream big.

Spaces for this webinar won’t stick around for long, so make sure you book your space now!

Once registered, you will receive a confirmation email with the Zoom video conference link. This will also be sent to you just before the scheduled time as well.

Following this webinar, you are able to access one-to-one business coaching, so that you have continued support while you get started.

The Entrepreneurship Facilitators Service is an Australian Government initiative to support Australians to become self-employed. All activities are fully sponsored. There is no cost for participants and your access is unlimited, that means you can attend as many events as you like and book business coaching whenever you need it.


Work My Own Way
03 5644 3321