Business Support Service


Local businesses can now access a free concierge support service through this pilot program funded by the Latrobe Valley Authority, with staff based at Latrobe City, Wellington Shire, Baw Baw Shire and LVA offices.

During the pilot, people who either have a business, or are thinking about starting one can access the tailored support service which is free, flexible, confidential and adaptable to your specific needs.

The service is highly tailored to your business, as we work alongside you to achieve your business goals, and provide only the information that is relevant to you.

We can help you with navigating the various services on offer, walk you through the process, and follow up to make sure you are on track.


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Our local team are ready to assist Latrobe Valley businesses, with a tailored and personalised approach, we will connect you with the information and services relevant to your business.

Sarah Tate

Phone: 1800 136 762

Erin Moore

Phone: 1300 367 700

Tamara Weitenthaler

Phone: 1300 229 229

Phone: 1300 366 244

Phone: 1300 BCOAST (226 278)
or 03 5671 2211

Phone: (03) 5662 9200


  • Tailored and personalised support
  • Access to up to date information
  • Connections to the most appropriate services
    A central point of contact to direct enquiries
  • Keep up to date on new opportunities


We are providing a tailored and coordinated approach to help local people access the many government and private sector programs that exist to support businesses. We are also actively looking for opportunities to bring support agencies, regulators and professional services together to help solve complex issues and challenges for local businesses.


As well as input and guidance from local business operators, there are actively involved partners from all levels of government and the private sector to offer the Business Support Service, including:

Beyond the Pilot

At the end of the 12-month pilot, we will work together to determine the future look of the service, based on your feedback. If you have suggestions or ideas about we could better support local businesses in the future, we’d love to hear from you.

Get in contact with us by email