Business Support Service


Local businesses can now access a free concierge support service through this pilot program funded by the Latrobe Valley Authority, with staff based at Latrobe City, Wellington Shire, Baw Baw Shire and LVA offices.

During the pilot, people who either have a business, or are thinking about starting one can access the tailored support service which is free, flexible, confidential and adaptable to your specific needs.

The service is highly tailored to your business, as we work alongside you to achieve your business goals, and provide only the information that is relevant to you.

We can help you with navigating the various services on offer, walk you through the process, and follow up to make sure you are on track.


Free digital workshops for small businesses in regional Victoria

By Alana Ravenhorst | Feb 17, 2020

Small Business Victoria in partnership with the Victorian Chamber of Commerce and Industry, are hosting free workshops across regional Victoria to help businesses make the most of the digital economy and…

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Additional support for local businesses

By Sarah Tate | Feb 13, 2020

Launched in September last year, the Business Support Service is helping local businesses grow their capability – with dedicated support staff known as Concierges based at Wellington Shire Council, Baw…

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How a former power station worker turned his skills in a new direction

By Erin Moore | Feb 1, 2020

Mark Ure formally worked at Hazelwood Power Station and following the closure saw an opportunity to transfer his skills to a new industry. Turning his skills to repairing coffee machines…

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Rural Financial Counselling Service Gippsland

By Teresa Tantaro | Jan 22, 2020

Provides our agricultural industries and small rural businesses with free, confidential and independent planning and support services Call 1300 045 747 to discuss how we can help CLIENT CARE…

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Victorian Chamber Bushfire Support

By Sarah Tate | Jan 17, 2020

Have you been impacted by the bushfires? The Victorian Chamber of Commerce and Industry is providing emergency assistance payments and other non-financial support is available to people affected by the…

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Our local team are ready to assist Latrobe Valley businesses, with a tailored and personalised approach, we will connect you with the information and services relevant to your business.

Sarah Tate

Phone: 1800 136 762

Erin Moore

Phone: 1300 367 700

Tamara Weitenthaler

Phone: 1300 229 229

Phone: 1300 366 244

Phone: 1300 BCOAST (226 278)
or 03 5671 2211

Phone: (03) 5662 9200


  • Tailored and personalised support
  • Access to up to date information
  • Connections to the most appropriate services
    A central point of contact to direct enquiries
  • Keep up to date on new opportunities


We are providing a tailored and coordinated approach to help local people access the many government and private sector programs that exist to support businesses. We are also actively looking for opportunities to bring support agencies, regulators and professional services together to help solve complex issues and challenges for local businesses.


As well as input and guidance from local business operators, there are actively involved partners from all levels of government and the private sector to offer the Business Support Service, including:

Beyond the Pilot

At the end of the 12-month pilot, we will work together to determine the future look of the service, based on your feedback. If you have suggestions or ideas about we could better support local businesses in the future, we’d love to hear from you.

Get in contact with us by email