In light of the current circumstances regarding COVID-19, the team at GippsTech have switched to remote work to assist in reducing the spread of the virus.
We understand that this is a difficult time for many businesses across Gippsland, and we at GippsTech want to do whatever we can to help and support you through this challenge.
Some of you may be wondering how you can run your business remotely, especially one that is a traditional “bricks and mortar” business. However, with some creative ideas and online tools to help make things easier, this may be possible for more types of businesses than you think.
Whilst this can be a challenging and uncertain time for us all, it is also a time that we can use to digitise our business, and to improve the effectiveness of our team collaboration tools and solutions. In times like these, innovation, creativity, collaboration and some good humour will make all the difference.
We realise that a lot of businesses will have to move to remote work over the following weeks, so how can we help you make this transition?
At GippsTech, we can help you set up procedures and online systems which can assist you in running your business over this time.
We have collated the information into three distinct categories:
- Staff and Management Collaboration
In a time where change is certain, it is important to provide the same support and assistance to your staff. If your business makes the shift to working remotely, there are procedures and productivity tools that can be implemented to support your staff and managers to carry on working.
Communication tools such as Slack, Google Drive, Dropbox and Zoom can be used by staff so that they have access to others within the company to ask questions, hold meetings and share files. We can provide support with setting up tools such as Google’s GSuite, and will also provide training workshops and best practices for using these tools, so that your staff can continue working from home without a hitch. We can also provide support with cybersecurity as businesses transition to working from home, both in terms of process and tools, and in terms of staff training and policy guidelines.
It is very important to ensure that company culture is maintained, even when working remotely. Given the uncertainty of these times, to show compassion, take care of each other, and ensure that all your staff feel supported and heard. At GippsTech, we will be using some creative measures to help everyone still feel connected and maintain our company culture. These include sharing home office “selfies”, hosting virtual staff social events online, and managers having regular videoconference calls with their teams to ensure everyone is able to voice their concerns and needs.
Some of these online communication and productivity tools may be completely new to you and your team, so GippsTech can assist with staff training and implementation of these platforms remotely via videoconferencing.
- Sales and Customer Connection
Whilst most people are choosing to reduce their time spent in stores and public areas, you can still maintain and build your business at this time, as the need for online shopping and services will be increased. Your marketing and sales can be shifted from face-to-face to online, and your website can be improved to add eCommerce functionality and allow online sales of your product or service.
You may choose to spend time on updating your digital marketing strategy to reflect the changes within your business at this time and broaden your audience to those who would benefit from your services or product. This may include hosting webinars or Facebook Live events instead of in-person events to connect with your customers; advertising on Google or social media to a wider online audience; updating your website content to improve your search rankings; or including a “Frequently Asked Questions” page to help your customers understand how your services may change over this time.
- Delivery of Services Remotely
With some out-of-the-box thinking and strategising, even your “bricks and mortar” business may continue on over this time. You could update your website and add an online store so both loyal and new customers can still continue to shop with you; you could continue to support your clients with video consultations and “how to’s”; and you could implement online orders and delivery for your business.
We understand that making drastic technological shifts in your business at this time can be extremely stressful and frustrating. We want to help you make this transition as easy as possible, and we are happy to answer any questions you might have.
You can read our full article for more information.
<a href=”https://gipps.tech/blog/how-to-switch-to-remote-work“>Read the article here – click here</a>
Marketing Coordinator | Digital Content Producer - Startup Gippsland
Aldona holds a Higher National Diploma in Photography from London Metropolitan University and has been working as a professional photographer for the last 12 years. She is a business owner and also holds a Small Business Management qualification which guides her work with SME businesses.
In addition to her photography work, Aldona has worked in digital content production helping startup clients with online presence including photography + video production for websites and social media. Aldona created and implemented Startup Gippsland's marketing strategy and content for 2018/19.
Apart from working at GippsTech, Aldona runs a successful art photography practice in Ballarat and Melbourne, www.aldonakmiec.com.