Innovation in a Crisis: With Jamie Sciberras from The Biscuit Shop

With their business heavily geared towards wholesaling to cafes and supermarkets, Jamie and Sarina from The Biscuit Shop have had to innovate to continue operations through the COVID restrictions. They circled back to an idea that had been with them from the beginning: creating DIY yo-yo kits for the consumer market.


As a result, they sold a staggering 650 DIY yo-yo kits in the space of 8 hours, and they’re still going strong. 


Jamie believes that their pivot succeeded because they looked at a potential solution, instead of the problem. By considering opportunities as well as negative impacts, they were able to develop a product and strategy that helped to replace their losses in wholesale orders. 


Read Jamie and Sarina’s full story here: 

Strategies to cope with physical distancing & self isolation.

Actively manage your wellbeing by maintaining routines where possible, connecting with family and friends (even if not in person), staying physically active, eating nutritious foods and getting enough sleep.

Also, remember your wellbeing isn’t just taking care of your physical health. Your mental health is just as important. If you’re struggling to cope, reach out to a support person or someone you trust. Please also know we’re here for you 24/7 on 13 11 14 or text with us nightly, 6pm – midnight (AEST) on 0477 13 11 14. Reach out and connect with us.


#wellbeing #connection #InThisTogether #covid19 #mentalhealth #mentalhealthawareness #suicideprevention

Strategies to cope with physical distancing & self isolation.

Living in a 24-hour news cycle, that’s predominantly COVID-19 related, it’s important to limit your exposure to news and media.

Perhaps choose specific times of day when you will get updates as too much exposure can increase feelings of fear and anxiety. Be mindful of sources of information and ensure you’re accessing good quality and accurate information from reputable and reliable sources.

#covid19 #InThisTogether #mentalhealth #mentalhealthawareness #suicideprevention

Strategies to cope with physical distancing & self isolation.

Create a routine that prioritises things you enjoy and even things you have been meaning to do but haven’t had enough time. Read that book, watch that show, take up that new hobby. Try to see this time as a new and unusual period that might even have some benefits.

Ensure you do what feels right for you and don’t judge yourself by what you see others doing. It’s important to find a routine that suits your lifestyle. Make sure your daily routine is about you.


#dailyroutine #routine #covid19 #InThisTogether #mentalhealth #mentalhealthawareness #suicideprevention

Strategies to cope with physical distancing & self isolation.
Giving to others in times of need not only helps the recipient, it enhances your wellbeing too.
Generosity doesn’t need to cost anything, it can be as simple as giving your time.
Is there a neighbour you haven’t checked in with yet? What about that friend you’ve been meaning to call? How can you help others around you?
Strategies to cope with physical distancing & self isolation.

Connection is at the heart of everything we do here at Lifeline.

When we can’t be physically close to someone it’s important we think of creative ways to stay connected with each other; a phone call, social media, email, a note in the letterbox.

If there’s someone you think may struggle through social isolation, it’s important to reach out to them and let them know you care. Never underestimate the power you have to offer hope to another person! 💙

If you’re struggling to cope, please know we’re here for you anytime of the day or night on 13 11 14. We also have Lifeline Text available nightly, 6pm – midnight (AEST) on 0477 13 11 14. Reach out and connect with us.

#connection #InThisTogether #reachout #covid19 #iso #mentalhealth #mentalhealthawareness #suicideprevention

Strategies to cope with physical distancing & self isolation.

Although it may seem difficult to do, we need to try to see this time as unique and different, not necessarily bad, even if it’s something we didn’t necessarily choose. Follow a “calm yet cautious” approach. Ensure you’re following directives issued by the government, medical advice and observe good hygiene habits. Remember, this won’t last forever.

In saying this, we understand that at times it’s hard to keep perspective and the situation may feel overwhelming. Understand it’s okay to be struggling and it’s also okay to reach out for help. If you need support, please know we’re here for you around the clock on 13 11 14. You can also text with us nightly, 6pm – midnight (AEST) on 0477 13 11 14. Reach out and connect with us.

#perspective #InThisTogether #reachout #connect #covid19 #iso #mentalhealth #mentalhealthawareness #suicideprevention

Herd @ Home is offering everything you need to set up your home office!

So many of us are working from home now, and we might not have our home offices set up quite how we would like.

The Herd has always been about community, and we’re working on bringing that into the home office as well.

We offer you everything you need to help make your home office what it should be, with office equipment, access to a mailing address, credit for when we reopen and access to all of our online community events!

If you’re just interested in the equipment side, we hire out equipment as a standalone option as well.

If you have any questions about what we’re doing, feel free to give us a call on 03 5644 3321.

We are here to help Gippsland. Please get involved. We are in this together.

Lifeline Gippsland has been supporting the Gippsland community for 51 years. We have been there for the people of Gippsland in times of crisis and our team have always been proud to serve our region.

2020 has been a very challenging year for Gippsland already and as we move into uncertain times across Australia and the rest of the world, Lifeline Gippsland will be here to support you and our community.

As we venture into the unknown our business community is already experiencing significant strain and hardship. This is uncertain territory for everyone at the moment, but we want to ask you directly for your thoughts and opinions on how we can best support:

      • Those who have lost their jobs
      • Those who are at risk of losing their jobs
      • People who have been required to self-isolate at home and are significantly isolated
      • Businesses who are being pushed to the edge to remain operational
      • Businesses owners/managers who have had to stand down or terminate staff
      • People who are anxious about these uncertain times

Lifeline Gippsland will be taking all your responses into consideration as we build a tailored model of support.

If you are part of a business, or know any businesses, that would like to engage with Lifeline Gippsland as we develop this model please contact Jonathan Armstrong on 0427808951 or via email at

We encourage anyone who is struggling, or is concerned about someone in their life, to contact Lifeline’s 13 11 14 Telephone Crisis Line.