Since COVID, I’ve been using Zoom for editing consultations with clients
I’m a Gippsland-based editing business, but I have clients all over Australia as well as in Gippsland.
Therefore, I was already using online methods for consulting with clients prior to COVID-19: email, telephone, teleconference and, occasionally, Zoom. I also met local clients face to face whenever we needed to.
Since COVID, however, I’ve been using Zoom as my main communication tool for consulting with my clients, whether local or interstate. The reasons I now use Zoom instead of face to face meetings with local clients are:
- Obviously, with COVID-19 still a risk everywhere in Australia, it is safer,
- Face to face, you have to wear a mask. Using Zoom, you can virtually, actually meet and see people ‘face to face’,
- I have discovered that a Zoom consultation is actually a more efficient and effective method than a face to face consultation, and
- Since last March, almost everybody has learned to use the internet and platforms such as Zoom. In fact, nowadays, most of my clients – regardless of their age – expect me to be able to communicate with them via Zoom.
Sometimes a client – whether local or not – can’t or doesn’t want to use Zoom and that’s okay. I’ve been consulting with clients via phone to edit their books for 20 years, and will continue to do so.
In our future ‘COVID-normal’ world, will my clients and I go back to face to face consultations and meetings? Or continue to meet only online? This will depend upon what my clients want and need.
Image: Pixabay Creative Commons Licence.
On Time Typing, Editing and Proofreading ‘s services during COVID19
On Time Typing, Editing and Proofreading is based in Moe, with our editors and typists also based in Sale and other locations.
We have been providing our services remotely (phone, email, Zoom) throughout the COVID19 period, and will continue to do so until the social distancing laws have been completely relaxed.
If you would like to speak to us about how we could help your writing, typing, editing, proofreading, self-publishing or reporting needs, call us for a free consultation and quote, or just a chat, at:
- telephone: 0419 337 824
- email: email@example.com
- Zoom (contact us via email or phone, and we’ll organise a Zoom meeting)
Adjusting your business practices in a COVID-19 world
One of the main ways many Gippsland businesses have adjusted to the COVID-19 restrictions is to move their staff out of the office and into their own homes. Staff, client/customer, and networking meetings that were usually held face-to-face pre-CV are nowadays taking place online – via teleconference, Zoom, Google Hangouts and other online platforms.
For more information on this, go to: Repositioning your business in a COVID-19 world.
How we have streamlined our business to suit your needs in COVID-19
At Gippsland’s On Time Typing, Editing and Proofreading, we sit in on your online meetings or discussions. We scribe, or minute-take, the session. We do this in real time, as you speak. We then edit the minutes or transcript of your meeting and submit them to you by email. It doesn’t matter where you live or what sort of meeting it is: if it’s online, we can do it.
Why it’s important to have your meetings documented
Especially when your teams are working in their own homes, rather than together in one office, it is important that your meetings are accurately documented and that everyone involved, or that you want to get involved, receives a copy of the minutes or transcript. That way, you can keep everyone on your team on the same page.
If you’d like more information about our online scribing and minute-taking services, contact Sally-Anne (Moe, Gippsland).